Refund Policy

ORDER ADJUSTMENT / CANCELLATION

After placing an order, you may contact the Forvite Customer Support Team to request changes within 24 hours of purchase.

Once this period has passed, your order may already be in preparation or fulfillment, and changes or cancellations may no longer be possible.

Please note:

• You may request a different size, color, or product variant if it is available and the change does not affect the total price.

• Requests to cancel items purchased through a bundle, promotional offer, or discount must be submitted within 24 hours.

• Removing products from a promotional order may change the discounts applicable to the remaining items.

• Orders that have already been processed or shipped cannot be canceled.

Returns & Size Exchanges

At Forvite, customer satisfaction is important to us. If you experience a sizing issue or another problem with your purchase, please contact our Customer Support Team for assistance.

Size Exchanges

To complete a standard size exchange, the original product must be returned to us.

International return shipping is paid by the customer and generally costs approximately $30–$40 USD. Actual charges depend on the shipping destination, carrier, parcel dimensions, and service selected.

After the returned product arrives and passes inspection, we can arrange an exchange for the requested size, subject to stock availability.

Alternative Size Replacement

To help customers avoid expensive international returns, Forvite may offer another option for eligible sizing issues.

Instead of returning the original product, you may qualify for a discount of up to 75% when ordering a replacement in the correct size.

This option allows you to retain your original product while purchasing the replacement at a reduced price.

Replacement offers and discount amounts are assessed individually based on the order, item, and circumstances.

Return Conditions

Approved returns must meet the following requirements:

• Products must be unused, unworn, and in their original condition.

• Products must be free from stains, odors, washing, alterations, makeup, damage, or other evidence of use.

• Return requests must be made within the applicable return period.

• We may request photographs or videos of the product, labels, packaging, and reported issue before approval.

• All applicable original tags, accessories, and components must accompany returned products.

• Where no defect, incorrect item, sizing problem, or other qualifying issue exists, refunds for a simple change of mind or personal preference are not offered, except where required by law.

• Customers are responsible for return shipping unless the product is confirmed to be incorrect, damaged, or defective due to an error on our part.

Do not return any product without first receiving return instructions from our support team.

Incorrect or Defective Items

If your order arrives damaged, defective, or different from what you purchased, including an incorrect size or color, contact us promptly.

For verification, we may request:

• Photographs of the received product

• Images of the product and size labels

• Photographs of the packaging

• Photos or video clearly showing the reported issue

Our support team will review the evidence and determine the appropriate resolution.

Refunds

Approved refunds are processed after the returned item has been received and inspected.

Refunds are issued through the original payment method.

Processing times can vary depending on your bank, card issuer, or payment provider. Additional business days may be necessary before the refund appears in your account.

Original delivery fees and return shipping costs are normally non-refundable unless our support team confirms otherwise or applicable law requires reimbursement.

Need Help?

For questions about cancellations, adjustments, returns, refunds, or size exchanges, please contact the Forvite Customer Support Team.

Email: support@forvite.co

Website: https://forvite.co

We will review your request and help identify the most appropriate solution.